Frequently Asked any Questions
1. What documents are required to send money abroad?
You’ll need a valid passport, PAN card, and purpose-specific documents (e.g., university offer letter for education, invoice for business payment).
2. How long does an international transfer take?
Most transactions are processed within 24–48 working hours, depending on the destination country and bank.
3. What is the maximum amount I can send abroad?
As per RBI’s Liberalised Remittance Scheme (LRS), you can remit up to USD 250,000 per financial year for permissible purposes.
4. Can I track my money transfer?
Yes, once your transfer is initiated, you will receive a tracking number and status updates.
1. What currencies can I buy or sell with Richmen Forex?
We support a wide range of global currencies including USD, EUR, GBP, AED, AUD, CAD, SGD, and more.
2. Can I pay in cash for foreign currency?
Yes, cash payments are allowed up to ₹50,000 as per RBI guidelines. For higher amounts, payment must be made via bank transfer, cheque, or card.
3. Do you offer the best exchange rates?
We offer highly competitive rates with full transparency and no hidden charges.
1. What is a forex travel card?
A forex travel card is a prepaid card you can load with foreign currency. It works like a debit card and is safer and more cost-effective than carrying cash abroad.
2. How do I reload or block my travel card?
You can visit our office or contact our support team to reload or block your card instantly.
1. Is it safe to use Richmen Forex for international transfers?
Absolutely. We are a licensed and RBI-authorized forex dealer. Your transactions are encrypted and fully compliant with regulatory norms.
2. What if I face an issue with my transaction?
Our customer support is available via phone, email, and in-person. We’re here to resolve any issue quickly and professionally.
Talk to our Forex Experts to know how much you can send, the exchange rate, and exact charges — no hidden costs, no surprises.
📞 Call us: +91 +8105945333
📧 Email: info@richmenforex.com
📍 Visit:No 32B, 1st Floor, 59th Cross Rd, Opp HDFC Bank, 5th Block, 3rd Block, Rajajinagar, Bengaluru, Karnataka 560010
